Privacy Policy

1. Who we are

Invoice Chaser provides tools to help businesses manage invoices, generate PDF invoices and send payment reminders. We are responsible for personal information we process for our own account, subscription and service operations.

Legal business name: [Insert your legal business name]
Privacy contact: [Insert your contact email]

2. Information we collect

Depending on how you use the service, we may process:

• Account details, including your name and email address.
• Business details, including business names, contact information, logos and payment instructions.
• Invoice information, including invoice numbers, customer details, descriptions, amounts, due dates and payment status.
• Subscription information, such as subscription status and billing identifiers.
• Technical and security information needed to operate, maintain and protect the service.

3. How we use information

We use information to create and manage accounts, store invoices, generate PDFs, send requested or enabled payment reminders, manage subscriptions, provide support, maintain security and meet applicable legal obligations.

4. Legal basis for processing

Where UK data protection law applies, we rely on the appropriate legal basis for each activity. Depending on the circumstances, this may include performing a contract, complying with a legal obligation, pursuing legitimate interests or obtaining consent where required.

5. Customer and invoice information

If you upload or enter information about your customers, you must have an appropriate legal basis to use that information and provide any required privacy information. We process customer information to provide the features you use. Depending on the circumstances, you may be the data controller and we may act as your data processor.

6. Service providers and sharing

We use third-party providers to support the service, including:

• Supabase for authentication, database and file storage.
• Resend for sending emails and invoice reminders.
• Stripe for subscription and payment management.
• Vercel for hosting and deployment.

These providers process information as necessary to provide their services. We may also disclose information when required by law or when necessary to protect our rights or the security of the service. We do not sell personal information to advertisers.

7. International transfers

Our service providers may process information in countries outside the UK. Where a restricted international transfer takes place, we will use an appropriate transfer mechanism and safeguards where required by applicable law.

8. Data retention

We keep personal information for as long as reasonably necessary to provide the service, maintain required records, resolve disputes and meet legal obligations. Retention periods depend on the type of information and the reason it is held. Some records or backups may remain for a limited period after deletion where necessary.

9. Security

We use technical and organisational measures designed to protect information against unauthorised access, loss, alteration or disclosure. No online service can guarantee absolute security.

10. Your privacy rights

Depending on the circumstances, you may have rights to access, correct or delete your personal information, restrict or object to certain processing, request data portability, or withdraw consent where processing is based on consent.

To exercise your rights, contact us using the details in the “Who we are” section. You can also find guidance or make a complaint through the Information Commissioner's Office (ICO).

11. Cookies and similar technologies

Our website and service may use essential technologies needed for authentication, security and core functionality. Any analytics or other non-essential technologies will be handled in accordance with applicable consent requirements.

12. Changes to this policy

We may update this policy as our service or legal obligations change. The latest version will be published on this page with an updated date.

13. Contact us

For privacy questions or requests relating to your personal information, contact:

[Insert your legal business name]
Email: [Insert your contact email]